About Us

Our Story

An independent family funeral director in Bury St Edmunds Suffolk, we have learned that taking the time to listen is important.

We offer an extremely personal service with care, compassion, choice and attention to detail at every step. Because we are an independent company, we don’t have quotas to fill or targets to meet.

Nothing is more important than giving you good, honest advice and all the time you need to make decisions about the funeral service you would like.

Our Team offers over 100 years of experience in funeral services.

When I started Armstrongs in 1997 I had been working for the larger chains of Funeral Directors and there was a massive shift towards large companies offering little choice and a lack of consideration for the individual requirements of bereaved relatives. I know that because I could see it happening.

I wanted to start a small independent funeral service which placed an emphasis on personal care, choice and respect for the wishes of the customer, to make things more personal and a little easier for families.

Nick Armstrong

We are proud members of SAIF

Security for You

Gives families the security that we are meeting a nationally recognised standard within the business.

Regular Inspections

SAIF rigorously maintain their standards through a series of inspections and visits to our premises
which ensure that high standards are in place at all times.

Code of Practice

Our Business Abides by the SAIF Code of Practice. This is an important document to us. It sets out exactly what our responsibilities are, giving families the security and reassurance that the funeral arrangements will be performed in a professional manner.

Please visit our main website www.funeralhelp.co.uk for more information, helpful advice and testimonials from some of the families we have served.

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